CAMRT 2025 Conference Attendees: $0
Member Price: $10
Non-Member Price: $20.00
CAMRT reserves the right to verify membership status and to reclaim the difference between the member and non-member CPD course fees, should a discrepancy exist.
This session was recorded at the CAMRT 2025 conference.
No continuing education credits
Presenters: Carmen Chan, Yannie Lai
Learning Objectives:
Explain the importance of including the patient voice in healthcare.
Measure the patient experience quantitatively and qualitatively.
Evaluate the patient experience and identify opportunities for improvement.
Recommend actionable steps to promote and enhance the patient experience in their department.